What happens if I (the customer) am running late?

Please call/text me at 703 231 9882 and let me know. If you are unable to contact me (i.e. riding the Metro), I will wait 15 minutes for you before I leave. In general, you must pay me starting from the agreed upon meeting time unless you have let me know in...

What is your cancellation policy?

Up to 24 hours in advance, your deposit will be fully refunded. Up to 2 hours in advance, you can change your reservation to another available time slot. If it is actually raining at the time of your reservation, you can reschedule or receive a full refund. If...

Do you accept credit cards?

Yes. Mastercard, Visa, Amex, Discover. I carry a hand-held device called the Square which I use to swipe your credit card. For a tour booking, I may require a $15 deposit. If done over the phone, this may require you to give me your credit card information so I can...

Can I get a ride at the last minute?

You can always call or text 703 231 9882 for a ride or a tour. If I am available, I will come to pick you up immediately. If I am not available, I can often dispatch another rider to go and pick you up. For tours, you can reserve in advance, either on this website or...

Do you do night tours?

A twilight tour of the monuments is a highlight of many people’s trip to Washington. Unlike the bus and Segway night tours, a pedicab tour can include a stop at every monument. And take you to your favorite restaurant...