Are you wheelchair accessible?
Yes. We can accept one nonmotorized folding wheelchair per pedicab up to the size of a common folding hospital wheelchair. A travel wheelchair (one with small rear wheels) fits the most comfortably. We have one travel wheelchair available for our guests if you request it in advance. Two adult guests with one wheelchair fit reasonably…
Read MoreDo you accept credit cards?
Yes. Mastercard, Visa, Amex, Discover. I carry a hand-held device called the Square which I use to swipe your credit card. I personally also accept cash and electronic payments such as Venmo, Paypal, Apple Cash, CashApp and Zelle. Every one of our tour guides will accept cash, credit cards and Venmo, and most will accept…
Read MoreWhat is your pedicab safety record?
I have personally conducted pedicab tours for more than 20 years now. I have never been involved in an accident. None of my passengers have ever been injured. No accidents, no injuries, no robberies, and virtually 100% customer satisfaction.
Read MoreWhat happens if I (the pedicab driver) am running late?
This has never happened yet. However, I cannot always control for the traffic or road closures. I will call/text you to let you know.
Read MoreWhere do you take people?
Everywhere. All the Monuments and Memorials, Downtown Washington, The National Mall (including museums and monuments), Embassy Row, Georgetown, DuPont Circle, Chinatown, Union Station, hotels and restaurants throughout the city.
Read MoreWhat happens if I (the customer) am running late?
Please call/text me at 703 231 9882 and let me know. If you are unable to contact me (i.e. riding the Metro), I will wait 15-30 minutes for you before I leave. In general, you must pay me starting from the agreed upon meeting time unless you have let me know in advance.
Read MoreDoes the pedicab have a canopy to ward off the rain/sun?
Yes. I leave the canopy open on the sides for better viewing. In case of rain, the sides come down and I have a plastic rain cover that can keep you entirely dry with a good clear view.
Read MoreWhat is your cancellation policy?
Recently, we have not been requiring a deposit. But we do reserve the right to do so. In that case, with 24 hours in advance, your deposit will be fully refunded. Up to 2 hours in advance, you can change your reservation to another available time slot. If it is actually raining at the time…
Read MoreCan I get a ride at the last minute?
You can always call or text 703 231 9882 for a ride or a tour. If I am available, I will come to pick you up immediately. If I am not available, I can often dispatch another pedicab tour guide to go and pick you up. For tours, you can reserve in advance, either on…
Read MoreDo you do night tours?
A twilight tour of the monuments is a highlight of many people’s trip to Washington. Unlike the bus and Segway night tours, a pedicab tour can include a stop at every monument. And take you to your favorite restaurant afterwards.
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