- Elizabeth S.
Overweight customers beware, make back up plans just in case your driver isn't comfortable with the weight even if you planned ahead and provided your weight. Don't be disappointed like we were.
I wish the circumstances were different. I did extensive research and found some amazing favorable reviews for Nonpartisan Pedicab as the best for handicap and mobility issued folks to get around DC for great tours. I made the reservation with Robert a month before the scheduled trip. I made sure to let him know that we were "customers of size" and the driver would need to be comfortable hauling 2 persons with a combined weight of 600lbs plus 1 walker. He stated that would be no issue but would make note of it so the driver was aware. All aspects of the reservation and confirmation process were amazing. Robert was super communicative and very well informed.
We arrived at Federal Triangle metro station 30 mins prior to our agreed upon time for a twilight tour. Driver Bob came on time. As my 70 year old mobility challenged overweight mom was about to get on the pedicab, Bob immediately stated that this would not work. The weight was too much for him.
I called Robert and informed him and he stated that had never happened before but he'd try and find another driver. The closest driver who would be comfortable with the weight was 40 mins away. It was 55° with 8MPH winds and my 70 year old mother was not comfortable waiting for that long.
We got back on the metro line to head back to Arlington. As soon as we got on the line and was at the next stop, Robert called back saying someone was 5 minutes away. At that point my mother was too disappointed, on the subway, and just ready to get out of the cold.
I'm not sure what else we could have done differently. I was open about the weight, expressed the concern about being overweight and mobility challenged and Robert was confident and the reviews were fantastic. Looks like Bob just wasn't feeling it. Thank goodness I didn't pay anything upfront or provide card information.
The unfortunate thing is it was my 70 year old mothers first and only trip to DC and we were only here for 24 hours. The last part of our trip was this twilight pedicab tour. I wish Bob would have been vocal about not being comfortable about the weight and drive well during the day or even when I confirmed the trip 6 hours before that way I could have made other arrangements for a tour.
10/08/2022Suzanne S.Amazing. Five stars right out of the gate. Robert, the owner, got back to us within minutes of emailing him. He had lots of suggestions, and took the anxiety of thinking where to meet them or how to travel into the city (we were staying in Alexandria) and made it clear we could be flexible with our pick up location. He was very reassuring in helping us decide to take the Metro as there were protestors blocking off roads randomly. I wanted an evening/night tour and seeing the blooming Cherry trees in the tidal basin was a must. We had SO MUCH FUN. Read, our guide, was flexible in picking us up in a new location after we ended our meal (which Robert suggested a restaurant for) early. We had a great tour starting just at the start of sunset into twilight. Great history, trivia, and a fun and comfortable ride for two adults and two very happy kids. Read helped with keeping us on time and letting us know where bathroom breaks would be. Sailing under trees and the beauty of the glowing monuments was so pretty and serene. Perfect for mobility issues or just getting to "see it all" with young kids at the end of a long day without sitting in crazy spring break traffic. Read took us back up the street and dropped us off at a Metro station, which was so nice at the end of a long day. I didn't take pictures of the pedicab, but I took a video of my son's face when we coasted down a hill, pure joy. The kids asked to go back and do it again in the fall.
Another thing- people as we drove by looked ENVIOUS. Everyone who pointed it out said, "that's such a good idea!" or "Oh, wow, my feet would love that." We didn't see another pedicab the entire tour. I think it was absolutely worth it to stay in the ambiance of the evening, much better than taking a bus!
3/30/2022Hatta H.Our scheduled tour was a rainy chilly spring night. Robert offered to take us in a rain cover with blankets or to reschedule for the next night which had a far more favorable weather forecast. Our schedule was flexible so we much appreciated the ability to go out in nicer weather. He picked us up at Carmine's after our dinner and dropped us off at our hotel at the end of our tour. Having the pedicab meet us where we were and drop us where we were staying was a real time saver and took the stress out of getting to and from the tour. Our guide was very knowledgeable of each of the monuments and answered several of my teenage children's questions. In fact he was so friendly the conversation was effortless and even went off topic a few times, but he was able to reel them back in to the next monument. We enjoyed the relaxed pace of the tour and that we were able to get out and take pictures and look around at our own pace, and not have to wait around on the next trolly or bus. He even took pictures of us on the pedicab which was a nice keepsake. This is the first trip we have actually made it to all the monuments around the national mall in one trip, bonus we weren't exhausted at the end!
4/07/2019Alyssa I.I moved to the area about a year ago and had been out walking around the National Mall many times. I wanted to do a bit different of a tour as a belated Valentine's surprise for my boyfriend - but the catch was, I wanted to bring our dogs along. We own a Chihuahua who is a Medical Alert Service Dog and only 3.5 lbs., but we also own a 120 lb.+ Bullmastiff, who was the main concern for tagging along. Barry was extremely open to the idea of both dogs coming, and ensured me that it would be no problem at all. He even customized the tour to my liking so that we could view the Fire Dog Monument and walk the FDR Memorial at sunset. This day could not have gone any better. We got exceptional sunset photos of our whole "family" thanks to Barry, learned so much new information about the city and never once felt rushed. This is hands-down the best tour in D.C. and I will be telling all of my visiting friends that this is the must-do way to view D.C
2/19/2018William M.TEN STARS!!! Robert was fantastic!! I originally had a nighttime bus tour booked for my Fiancé and I, but when I stumbled on Robert's Trip Advisor reviews (he is #2!!!) I was convinced. And BOY DID I SCORE SOME POINTS with my future husband!
I called Robert on the phone and he instantly picked up. He was friendly, informative, and thorough. We booked him and right after he sent a text with all of the info so I didn't have to write anything down. I asked him several questions via text and he was instantly responsive.
We met at our designated spot. We were early. And so was he. Bonus points! He was friendly and ready to go! Our tour was AMAZING! He is SOOOOO knowledgeable all while managing the Pedicab safely and smoothly. We loved all the stops, time alone, and cool pictures he showed us. His tour path was perfect. He took many pics of us, waited when we took more time, and was so nice.
Seeing all the HUGE bus tours with people yelling and umbrellas just made me appreciate Robert more. He is SO worth it. You have got to do it.
Thank you for making our first night in DC incredible, Robert!
P.S. after our tour...he told us to text him if we had any questions about the city. WHO DOES THAT?? He got his $$...and yet he was still willing to help. A true gentleman.
6/13/2018Bruce E.Visiting DC would normally involve lots of walking to see most of the Monuments. But this year, my 87 year old mother wanted to get up close to some of the most popular sites. After researching how to accomplish this, I cam across the Nonpartisan Pedicab. After make my initial contact, the arrangements were completed via text. The process was hassle free and they were very happy to assist me and my mother on an adventure of DC. Patrick was our guide and accomodated our requests to see specific sites. He was knowledgeable and friendly to us and respectful to pedestrians. I would definitely hire Nonpartisan Pedicab in the future and so should you!
10/22/2022Jessica F.We had a great pedicab tour this late afternoon with Barry. He picked us up at the International Sy Museum and took us around to all the monuments. Because it was freezing cold, he wrapped us up in a warm blanket and used a plastic "bubble" to guard us from the elements. He was very interesting and kept the subject light for the benefit of the kids. I highly recommend.
3/12/2018Janet R.Our pedicab tour with Robert was absolutely the highlight of our recent visit to Washington DC. Not only is he a wealth of knowledge about DC, both past and present, but he has legs of iron and the lungs of Aquaman, a definite plus when pedaling a couple of plus-sized adults around on a tricycle.
His knowledge of each monument, from its inception to its finish as well as details about the various sculptors, is phenomenal. Best of all, he is able to explain it all in a manner that makes being at any particular monument exciting.
I would give him 10 stars if I could!
4/19/2024christine r.We wanted to do a nighttime tour of the DC monuments and decided we would enjoy a more "personal" tour that was only two hours long (opposed to the many standard tours that are three hours long). We booked this on the SAME DAY which was great! I left a voice message in the morning and got an immediate reply after to set up the details. We were told "Stephanie" would be our guide and she would pick us up at the agreed to location. She was right on time, super friendly, and very knowledgeable about the sites! I docked one star due to the fact that it was super hard to hear her at times (as she often had to face forward away from us so she could see where she was going - thank goodness! - and there was traffic around us at times). We loved being able to jump off and get some good photo ops and then jump right back on to continue the tour. She took us home right back to the front of our hotel at the end! Bonus!
My one recommendation would be is to have the guides where a small mic attached to a small speaker (or something along those lines) so you can really enjoy their commentary.
4/24/2019 - Audrey M.
Do yourself a favor and book this pedicab tour! Our twilight mall tour is one my elementary school age daughter and I will always remember. Don't miss the opportunity to relax, learn, be amazed and delighted. Our tour was right at 2 hours as requested, including West end monuments and tidal basin. Bob picked us up and dropped us off at our metro stations. If we did not have to get up early the next morning we would have asked to continue! We look forward to returning for another tour.
You will see many other types of tours (electric carts, Segways, bikes) this is by far the best mode. Bob our guide was so friendly, knowledgeable, and engaging. He knows the very best views and inside stories. We went at sunset and saw the monuments all lit up, stunningly gorgeous and not too crowded. Personalized tour, hop on and off if you want closer looks.
When booking Robert was fast and easy to confirm and ask questions.
Our nonpartisan pedicab tour experience represented the very best of vacation travel: easy, relaxing, engaging, fun, something we will remember forever - and hope to do again. Thank you Bob and Nonpartisan pedicab!!! Your care is appreciated and makes a difference!
8/13/2022Denise S.I can't say enough about how great this was. Robert was a perfect guide. The registration was simple and he told us a good place to park and meet him. We only had a day to spend in D.C. so with an elder that uses a cane to walk and two other small adults, this turned out to be the best way to see all the monuments in about 3 hours. We went from the Washington Monument all the way to the Lincoln Monument with long stops at Lincoln and Jefferson, to get out and walk up, inside of them. We stopped in front of all the other memorials/monuments, and points of interest (Washington, The Ellipse - site of Trump Jan. 6th speech, FDR Memorial, MLK Memorial, WW1 and WW2 memorials, Korean War memorial). We also got good views of the White House and Capitol. And Robert gave us a most interesting tutorial on each one. He knew just about anything you could ask him! I wish we'd had time and mental energy to see more but after 3 hours of hearing about each one our brains were pretty exhausted. But it was so wonderful, not to have to deal with catching buses or taking long walks. It costs quite a bit of money but too me, it was well worth it.
8/03/2022Michael F.Haven't even taken the tour yet and I give 5 stars for the booking experience and customer service. Robert was extremely responsive and accommodating booking my mother and aunt on less than a days notice! Highly responsive, already has a repeat customer here!
Post your update: my mom and aunt said it was the best tour they have ever been on in their lives. Tour guide was extremely knowledgeable, experience on the pedicab was seeing DC like never before. Highly recommended.
9/22/2022Rebecca D.While on vacation in Washington DC we wanted to see everything but our feet was tired of walking so on our third day there we decided to do a tour with Pedicab...Stephanie picked us up from our hotel and took us around the city to all the monuments and told us about how they came about and buildings along the way....if your feet are tired of walking and you still want to sight see and learn a little bit more about Washington DC I highly recommend taking a tour with pedicabs!!!
6/04/2018Ann W.We had a fantastic moonlight monument tour with Fahad! We saw and learned so much during a 2.5 hour tour of all of the major monuments and some hidden gems. Fahad was an encyclopedia of information and made the tour so much fun. It was such a unique way to see the monuments and memorials. My 14-year old had a blast and is still talking about everything she saw. Definitely the highlight of our entire trip!
You can visit DC with another tour but you will LOVE DC when you experience a pedicab tour with Fahad and Nonpartisan Pedicab. Thank you, Fahad for creating some wonderful family memories that will last a lifetime!
9/27/2022Joshua H.Absolutely stellar guide and company. My husband is disabled and our service dog was more than welcome to come along. My husband, myself, our 13 yo son and 150 lb service animal were all comfortable. Our guide was absolutely wonderful! Very knowledgeable about the city, architecture, monuments, buildings and so many other things. He made the whole outing so much better - and it was already fantastic!!! We saw so many things, including Ford Theater, the alleyway John Wilkes Booth escaped down, the history of Chinatown and Albert Einstein (rub his nose for good luck!).
We would have missed so much history, if not for our guide. The price was incredibly reasonable for the tour and education we received (we are educated, but the history, sights and information we received far exceeded our expectations).
Our guide was absolutely perfect!! I sent a request around 8:00pm and our tour began the next morning at 10:30. We were picked up and dropped off at our hotel. We can not recommend this company and our guide enough!!! Thank you for making this so memorable and fun!!
2/26/2022John M.This is absolutely the best way to see the monuments on the mall in Washington DC. Robert was an excellent tour guide. He gives great history during the day. There is no way we would have seen all the monuments without the pedicab. The tour is at your own pace and always ready when you are, no waiting for bus or walking to bus stop. You are also able to determine the amount of time you want for your tour.
8/04/2023Sara D.Moonlight Tour of the Monuments
We headed back to DC for the 35th anniversary of the dedication of the Vietnam War Memorial. My husband, a vet, had never seen it and was going to be reading names. We wanted a chance to visit the monuments and experience the VWM ahead of time, and bus tours are not our thing. Actually, tours are not our thing either, but we wanted to go at night, get around to all the monuments and not hike miles in the November chill. I got online and did a quick search and decided a pedicab would be an easy, intimate, stress free way to see the mall and the monuments by night.
Email communications were quick and easy. I contacted them via their website on Sunday evening and made arrangements in a few hours for a Monday evening tour, to begin at a central DC location to be determined by us early Monday evening when we decided where we would be dining. Monday evening when we settled on a steakhouse for dinner I texted Barry where we would be. It was a little bit drizzly that evening, and he offered that we could try later in the week if we preferred, but it was pretty mild and the report indicated that the weather might get clearer, but it was also getting colder so we choose to stay with our reservation despite the damp. As we were finishing up dessert and paying the tab he pedaled up to the restaurant to collect us. Barry was pulling out clear cab wraps to protect us from the weather, but we decided it wasn't bad enough to warrant that and took the offered lap robe and deferred having the walls.
We commenced what was to become a 3 hour tour of all the sights of the Mall and the Monuments and many of the beautiful buildings that surround the center of our Federal government, including the Capitol, the White House and the Treasury. We even saw Kennedy's Eternal Flame across the river in Arlington, and the Lee home glowing on top of the hill.
It was just beautiful. Calm and peaceful, we avoided the large bus crowds and sat warm and relaxed in our little covered cab while Barry shared his knowledge of the Capitol Mall and surroundings, historical and contemporary. I'll share a secret, I have a degree in history, and know a great deal of the history of our capitol city and not once did he make any claims that I knew to be false, or overly embellished, and anything he offered that was a bit questionable in its' actual historical accuracy he prefaced as such, and then told the story in such an amusing way you didn't really care how true it was ; -) We had such a delightful evening and so enjoyed our time with Barry! He made the evening a really special moment in time, one we will always treasure.
He dropped us at the Vietnam War Memorial last, after we had visited and strolled thru all the others, and I thanked him and told him we might be a while at the final stop and he was free to go, we would catch a Lyft from Constitution Avenue nearby. We were there quite a while as we soaked up the experience and let the iconic memorial work its' emotional catharsis.
When we emerged from the garden there was Barry, sitting in his cab waiting for us. He wanted to be sure we got off home alright and weren't left standing in the rain waiting without cover for a ride so late in the evening.
Kinda can't recommend him, and Nonpartisan, highly enough. Smart and well informed and personable, and able to chat whilst pedaling hell bent for leather up the grades surrounding the Mall, Barry was everything you could hope for in someone to guide you thru the experience.
And the pedicab is the perfect vehicle to use, moving at just the right pace to allow you to really absorb what you are seeing and hearing, without the distraction and annoyance of a loudspeaker blaring factoids as you sit on a crowded bus and climb on and off with the crowd at each stop.
An excellent value, and a way to make a really wonderful memory, take the night tour, you will not regret it! And tell Barry I said hi!
11/26/2017Adrienne R.Great tour for anyone elderly.
My 91 year old mom was visiting me and had never been to DC. I texted with Robert, who suggested a very convenient pick-up spot. We had a 3 hour tour with Fahad. All I told him at the start was she has never been to DC and to please show whatever major monuments you can cover in 3 hours. We had lunch booked at noon.
Fahad's tour was FANTASTIC. He was so knowledgeable, fun and considerate. It made such a difference being able to bike through some of the monuments and bike up very close to others where we could do a short walk to see the monument and view. He pointed out places with bathrooms and elevators along the way. He would even leave the seat up for us so that the seat didn't get hot when we got back to the pedicab. Fahad pointed out the symbolism behind the design of the monuments and gave interesting mini-history lessons along the way.
This tour absolutely exceeded our expectations! We highly recommend this tour, especially for someone who cannot walk much. You will not regret booking a tour with nonpartisan pedicabs.
9/18/2022Jack W.The Nonpartisan Pedicab tour is a perfect way to experience all the major attractions of D.C. in an efficient and enjoyable way. The booking process was easy, and the owner (Robert) worked with us to customize a tour based on what we were most interested in seeing. Robert personally led our tour, and in addition to being friendly and accommodating, he was also a wealth of knowledge about the city and its buildings/monuments. The tour affords plenty of opportunities to stop for a closer look and take pictures. I highly recommend NP!
3/20/2022